How do you ship a car bought at Copart or IAA auction?
If you purchased your vehicle through an auction house like Copart or IAA, the pickup process requires extra coordination. Unlike a standard residential pickup, these facilities operate on strict schedules and require specific documentation before they will release a vehicle. To ensure a successful handoff, you must provide us with the lot number, the gate pin, and your buyer number. We also need verification that your payment to the auction house is fully processed and cleared.
Because these facilities often require carriers to schedule appointments in advance, an auction pickup can add one to three days to your overall timeline compared to a standard residence. If any of these details are missing or if the auction paperwork is incomplete, the driver will be turned away at the gate. Having these three pieces of information ready at the time of booking prevents unnecessary delays and keeps your shipment moving.
